How a Vacancy Clause Voided a Landlord Insurance Claim

In a recent case, Childers v. Allstate Indemnity Co., a Texas landlord learned the hard way that failing to adhere to their insurance policy terms can have devastating financial consequences. The ruling serves as a critical reminder to property owners: insurance coverage is not automatic, and failing to comply with policy requirements can leave landlords without protection when they need it most.

Case Summary: The $0 Payout That Every Landlord Should Fear

Bradley and Crystal Childers purchased a rental property in Lufkin, Texas, and secured a Landlord Package Policy with Allstate Indemnity Company to protect their investment. Unfortunately, the property was vandalized, resulting in significant damages, including the theft of an air-conditioning unit, copper wiring, and plumbing components. The Childers promptly filed an insurance claim, expecting coverage for the losses.

However, their claim was denied. The reason? The policy contained a crucial stipulation: coverage for vandalism and theft would not apply if the property had been vacant or unoccupied for more than 60 consecutive days before the loss.

Despite their arguments, the court ruled in favor of Allstate, affirming that the policy exclusions applied. Because the property had been unoccupied for over 60 days, the insurer had the right to deny coverage, leaving the landlords solely responsible for the damages.

5 Critical Insurance Lessons for Rental Property Owners

This case underscores several key lessons that every landlord should take to heart when it comes to insurance compliance:

1. Know and Understand Your Policy Terms

Insurance policies contain specific terms and conditions that must be met for coverage to apply. Common provisions include:

  • Vacancy and occupancy clauses
  • Maintenance requirements
  • Notification obligations Failing to meet these conditions can nullify coverage, leaving landlords exposed to significant financial losses.

2. What “Vacant” and “Unoccupied” Really Mean

In this case, the court made an important distinction between “vacant” and “unoccupied.”

  • Vacant: A property is considered vacant when it lacks substantial furnishings and personal belongings.
  • Unoccupied: A property is unoccupied when no one is living there regularly or using it as a place of habitual residence.

Even though the Childers had furniture in the property, the court found that it was unoccupied for over 60 days, triggering the exclusion. Landlords should clarify how their insurer defines these terms to avoid similar issues.

3. Smart Strategies to Maintain Continuous Occupancy

If your insurance policy requires continuous occupancy, consider strategies to ensure compliance:

  • Find tenants promptly: Keeping the property rented avoids prolonged vacancies.
  • Use short-term tenants: Even temporary occupants may help maintain coverage.
  • Schedule routine visits: If a property is undergoing repairs, having someone regularly stay overnight or use the space could help meet occupancy requirements.

4. How to Properly Notify Insurers About Vacancies

Many policies allow for exceptions or endorsements if landlords notify their insurer in advance about extended vacancies. If your property will be unoccupied for an extended period, reach out to your insurer to discuss coverage options or temporary adjustments.

5. Document Everything

Had the Childers been able to demonstrate that their property was occupied, they might have had a different outcome. Maintaining clear records, such as:

  • Utility bills showing usage
  • Lease agreements or tenant correspondence
  • Photographs and security footage can serve as evidence in case of disputes.

Protecting Your Rental Property From Coverage Gaps

The Childers v. Allstate case is a stark reminder that landlords must carefully adhere to their insurance policy terms. Ignorance of policy requirements is not a valid defense, and failure to comply can leave property owners without financial protection when disaster strikes. To safeguard your investment, review your insurance policy, stay informed about its terms, and take proactive steps to ensure compliance. A little diligence today can prevent costly legal battles and financial losses in the future.


Property Management Law Solutions, PLLC is a Florida law firm that specializes in landlord-tenant law and is a landlord-only law firm. We provide statewide services including evictions, consultation plans, education and training, membership plans, lease agreement plans and more. If you are a landlord or property manager, contact us today or subscribe to one of our online membership plans.