CONSULTATION TERMS AND CONDITIONS
These Consultation Terms and Conditions govern all paid consultations provided by Property Management Law Solutions, PLLC (“firm”, “us”, “we”, “our”). By scheduling a consultation with us, you acknowledge and agree to the following:
1. Scope and Duration
The consultation includes up to one (1) hour of attorney time. The consultation may be conducted by telephone, video conference, or in person, at the Firm’s discretion.
The consultation is limited to discussion of the issues presented by you during the scheduled time. If the consultation exceeds one (1) hour, additional time may be billed at the Firm’s standard hourly rate, if applicable and agreed upon in advance.
The consultation is intended to provide you with general legal guidance concerning the facts, circumstances, and legal issues presented during the consultation. The consultation is not intended to teach, instruct, coach, or train you regarding how to practice law, prosecute or defend litigation, prepare or file pleadings or motions, conduct discovery, examine witnesses, present evidence, comply with procedural or evidentiary requirements, or otherwise represent yourself in a legal proceeding. Any discussion of litigation procedures, strategy, potential claims, defenses, or available remedies is provided solely to assist you in understanding the legal issues and evaluating possible courses of action. Unless the Firm separately agrees in writing to undertake representation, you remain solely responsible for obtaining legal representation and for protecting all rights, claims, defenses, deadlines, and procedural requirements applicable to the matter.
Payment of a consultation fee, an offer of a retainer credit (if any), or your desire to retain the Firm does not obligate the Firm to accept representation. Representation will commence only after the Firm has completed any necessary conflict review, agreed to the scope and terms of representation, received a fully executed engagement agreement, and received the required retainer in cleared funds. The Firm reserves the right to decline representation for any lawful reason, including workload, conflicts, case evaluation, scope of representation, or other professional considerations.
2. Follow-Up Advice
Any follow-up advice, if any, is limited to brief clarifying questions related to the subject matter discussed during the initial consultation and must occur within five (5) calendar days of the initial consultation. If follow up consultation combined with the initial consultation time exceed 1 hour, such additional time may be billed at the Firm’s standard hourly rate.
Follow-up communication may occur by email or telephone at the Firm’s discretion. Substantive new issues, expanded factual scenarios, document review, or additional legal analysis beyond brief clarification will require a separate paid consultation or formal engagement under a retainer agreement.
3. Consultation Fee
The consultation fee must be paid in full prior to the consultation. The consultation fee is earned upon substantial performance of the consultation and is non-refundable. We do not refund the consultation fee or any portion thereof, even if a full hour of time has not been spent in the consultation.
If the Firm, in its sole discretion, offers to apply all or any portion of the consultation fee toward a future retainer, that offer is subject to the following conditions: (a) you must formally retain the Firm for the same matter discussed during the consultation within five (5) calendar days after the date of the initial Consultation; (b) the Firm's required initial retainer must be at least $1,500.00; (c) within that five-day period, you must execute the Firm's written engagement agreement and pay the required retainer in full in cleared funds; and (d) the credit shall not exceed the Consultation Fee actually paid.
Any consultation-fee credit is a limited promotional accommodation only, has no cash value, is non-refundable, non-transferable, may not be assigned to another person or matter, and may not be combined with any other discount, credit, or promotional arrangement unless the Firm agrees otherwise in writing. If you do not satisfy all conditions within the five-day period, the credit automatically expires without further notice and will not be reinstated, extended, or applied to a later engagement.
4. No Legal Representation Without Retainer Agreement
The consultation does not create an attorney-client relationship. The Firm does not undertake representation, file pleadings, draft legal documents, contact opposing parties, negotiate on your behalf, or provide ongoing legal services unless and until:
(a) A written retainer agreement is executed by both the Firm and the client; and
(b) The applicable required retainer is paid in full.
No legal services will be rendered without a signed retainer agreement and receipt of the required retainer funds. Note: some matters are time sensitive (e.g. delivering lease termination notices to tenants); you agree that any delay on your part to retain our firm to represent you may affect meeting deadlines.
5. Required Presence of the Person with Legal Interest
The individual or entity holding the legal interest at issue must be present during the consultation.
If a person without legal authority or legal interest in the matter seeks a consultation without the presence of the person who holds the legal interest, the Firm cannot provide specific legal advice regarding that matter. In such circumstances, any discussion will be limited to general legal information only.
For fictitious entities (trust, LLCs, corporations, partnerships, property management companies, etc.), the authorized representative with decision-making authority must attend.
6. Nature and Limitations of Advice
Any legal opinions or guidance provided during the consultation are based solely upon the facts presented by you at the time of consultation.
Legal advice may change if additional facts or evidence are discovered, if documents not previously reviewed are later provided, or if applicable law changes.
The Firm does not guarantee any particular outcome. Litigation outcomes and legal disputes are inherently uncertain and fact specific.
7. Confidentiality
Information shared during the consultation will be treated as confidential in accordance with applicable professional rules, even if no retainer agreement is executed, subject to standard conflict-of-interest and ethical limitations.
8. No Guarantee of Representation
The Firm reserves the right to decline representation after the consultation for any lawful reason, including but not limited to conflicts of interest, strategic considerations, workload capacity, or professional judgment.